News

June 26, 2010

Dear valued CutieCode.com customers,

All of our orders will now be shipped as normal and without delay.

Thank you very much.

CutieCode.com


Shipping to Parts of Europe Delayed
April 18, 2010

Dear valued CutieCode.com customers,

Because of the ash cloud caused by the volcano eruption in Iceland drifting over parts of Europe, some airlines have canceled flights, and shipping to some northern European countries may be delayed. We would like to ask for your understanding in this matter.

Thank you very much.

CutieCode.com


All Shipping Back to Normal
February 25, 2010

Dear valued CutieCode.com customers,

We enjoyed a great vacation, and hope that you had a good week as well. We are back at work and all orders will now be processed right away.

Thank you.

CutieCode.com


Chinese New Year Holiday Notice
February 3, 2010

Dear valued CutieCode.com customers,

Our warehouse will be closed for the Chinese New Year holidays from February 13th to the 25th, 2010.
You may place orders during this period as normal, and they will be process on the 26th.

Our customer service department will remain open during this period.

To have your order shipped before the Chinese New Year holidays, please place your order by February 4th, 2010. We cannot guarantee orders placed after this date to be shipped before the holidays.

We apologize for the inconvenience this may cause.

Happy Chinese New Year!

CutieCode.com


New Year Holiday Notice
December 30, 2009

Dear valued CutieCode.com customers,

We will be closed for the New Year holidays from January 1st to 3rd, 2010.
You may place orders as normal, and they will be process on the 4th.

We apologize for the inconvenience this may cause.

Have a great New Year!

CutieCode.com


Delay in Shipping to Parts of Europe and the U.S.
December 25, 2009

Dear CutieCode.com customers,

Due to snow storms and freezing weather in a number of European countries, some flights have been canceled, and ground transportation has been slowed. Countries that are affected the most are: United Kingdom, France, Belgium, Netherlands, Germany, Spain and Italy, along with North East USA. As a result, shipping to these countries will slowed to varying degrees.

We will do our best to route your parcels so they can get to you as fast as possible under these conditions. If your parcel has been delayed, we hope that you understand.

Thank you, and we wish you a very merry holiday season!

CutieCode.com


CutieCode.com is a proud sponsor of the 2009 CSSA China's 60th National Day Celebration at the University of Alberta!

On this grand occasion, spectacular performances were delivered by talented individuals and groups including the University of Alberta Dance Club, the Musician's Club, and the hip hop dance crew United 1ne.



We have donated two Second Place Prizes for the draw. Each prize includes a $30USD CutieCode.com Gift Certificate as well as a CutieCode.com brand eco-friendly shopping bag.




How to use a CutieCode.com Gift Certificate?

If you are reading this section, congratulations on winning the draw!

Please check out as usual. When you get to the Step 2 of 3 - Payment Information page, type in the coupon code in the box circled in red below.

If the order total is larger than the value of the coupon, please also enter your payment information in the Payment Method box below (credit card payment shown as an example here).




That's it! Your updated price will be shown on the next screen, after you click "Continue Checkout".



All Shipping Back to Normal
October 9, 2009

Dear CutieCode.com customers,

We had a good vacation, and we hope you had a good week, too. We are back at work and all orders will now be processed right away.

Thank you.

CutieCode.com


Attention: Office Closed during Holidays
September 30, 2009

Dear CutieCode.com customers,

As you know, our products are shipped from our warehouse in Shanghai. Because of the 60th Chinese National Day holidays, our warehouse and courier will be on vacation starting today, until Oct. 8th. During this time, you may still place orders as usual, but they will be shipped on Oct. 9th.

Thank you. We appreciate your understanding.

CutieCode.com


Notice About the Decrease in Styles in our Online Inventory
August 28, 2009

Dear CutieCode.com customers,

Some of our customers have expressed their concern regarding the noticeable decrease in the number of styles we have in stock on our website recently. This is because we have implemented a new inventory-keeping system that effectively removes products that are out-of-stock from our website.

Many orders placed with us in the past had items that were out of stock, which caused much inconvenience to our customers. We hope the new inventory system we now have in place will effectively reduce the occurrence of items being out-of-stock.

Please don't worry. We will be stocking a large number of new styles everyday.

Thank you. We will continue our efforts to serve you better.

CutieCode.com


Notice About the Recent Removal of Zipia Products
July 8, 2009

Dear CutieCode.com customers,

We would like to extend sincere appreciation for your continued support. Over the past few weeks, we have added Zipia products on our website. However, we received feedback from a number of our customers, expressing their concern that the Zipia products were too expensive and not very affordable.

Although the Zipia brand is growing in value and recognition, we understand that at this time it may not justify the high prices we have to pay to stock these items and in turn their high retail prices.

After careful consideration, we have decided to remove all Zipia items from our website and have returned our inventory to our supplier. In the short term we will no longer provide products from Zipia. We apologize for any inconvenience this may cause you.

We will continue to stock great products that have equal or even greater quality than Zipia, at much lower prices. All our products are 100% authentic and are sourced from major brands well established in Asia.

Thank you, and we hope you have an enjoyable stay.

CutieCode.com